The Intern’s Couch

Intern Reflection

When I first started my internship at Thrive Counseling Services, I was both excited and nervous. As a Master of Social Work student, I have spent a lot of time learning about different theories, therapeutic approaches, and the importance of building relationships with clients. Actually putting that knowledge into practice has felt like a completely different experience. I remember wondering whether I would know the right questions to ask, how to respond to difficult conversations, and whether I was prepared to begin working with clients.

One of the things that made this transition easier was the amount of support and encouragement I received from everyone at Thrive. Laura Kietell, the supervisor and owner, has been incredibly helpful and encouraging throughout my experience. She has created an environment where interns feel comfortable asking questions, seeking guidance, and learning from their experiences. All of the therapists at Thrive have also been so willing to share their knowledge and help us grow as future social workers.

Something that really helped ease my nerves was realizing that being an intern means I am not expected to know everything. This is the time to make “mistakes,” ask questions, and absorb as much information as possible. Of course, we always want to provide the best care for our clients, but learning how to navigate different situations is part of becoming a therapist. Having supervisors and therapists who understand that and encourage us along the way has made such a difference in my confidence.

Another thing I have really appreciated about Thrive is how gradually interns are introduced to working with clients. Rather than being overwhelmed with a full caseload right away, we are given opportunities to observe, learn, and slowly take on more responsibilities as we become comfortable. This approach has allowed me to gain experience with different situations that I may encounter after graduation while still having the guidance and support of experienced therapists.

One of the biggest lessons I have learned is that being a good social worker does not mean having all the answers. Often, the most important thing we can do is create a safe space where someone feels heard, understood, and comfortable sharing their experiences without fear of judgment. I have learned how valuable active listening, empathy, and being present can be when building relationships with clients.

Looking back at when I first started, I can already see how much I have grown both personally and professionally. I am becoming more confident in my abilities, more comfortable stepping outside of my comfort zone, and more willing to trust myself throughout the learning process. I still have so much to learn, but that is something I have come to appreciate rather than fear.

About the Author

Kailey is a Counseling Intern at Thrive Counseling Services in Cheyenne, Wyoming, and is currently pursuing her Master of Social Work degree through Grand Canyon University. A 2024 University of Wyoming graduate with a bachelor’s degree in Psychology, she previously worked as a Medical Assistant in family medicine and pediatrics, where she developed a passion for supporting individuals and families through life’s challenges. Her approach is grounded in empathy, active listening, and being fully present, creating a safe, nonjudgmental space where clients feel heard and understood.